Vehicle replacement and service delivery within state-owned enterprises in Zimbabwe: a nexus
Abstract
The study sought to ascertain the effect of vehicle replacement on service delivery in State-Owned Enterprises (SOEs). A mixed-method research strategy and a pragmatic research philosophy were used in the study. Furthermore, 344 respondents from 86 SOEs were given standardized questionnaires to fill out. The researchers used stratified and purposive sampling techniques. To generate descriptive statistics, the Statistical Package for Social Scientists (SPSS) version 20 was used. In AMOS version 21, all study items were subjected to exploratory factor analysis (EFA), and, research hypotheses were evaluated using structural equation modeling (SEM). The study established that there is sufficient evidence for the effect of vehicle replacement on service delivery. This means that there is red tape bureaucracy, unclear procedures for disposal and acquisition of vehicles and lack of procurement planning. The study recommended that there is need to establish vehicle disposal committees to ensure transparency on vehicle replacement. Furthermore, it is also important that the Public Procurement and Disposal of Assets Act, (Chapter 22:23) principles on the procurement function takes a leading role in the disposal of vehicle fleets.
The registered author has submitted the article (the "Work") for Transport & Logistics the International Journal published by the Institute of Logistics, FBERG, Technical University of Košice.
The author transfers to the Institute of Logistics, FBERG, Technical University of Košice (the "Publisher") during the full term of copyright, the exclusive rights comprised in the copyright of the Work, including but not limited to the right to publish the Work and the material contained therein throughout the world, in all languages and in all media of expression now known or later developed, and to license or permit others to do so.
Notwithstanding the above, the author retains the following:
- Proprietary rights other than copyright, such as patent rights.
- The right to make copies of all or part of the Work for the author’s use in classroom teaching.
- The right to use, after publication, all or part of the Work in a book by the author, or a collection of the author’s work.
- The right to make copies of the Work for internal distribution within the institution which employs the author.
- The right to use figures and tables of the Work, and up to 250 words of text, for any purpose.
- The right to make oral presentations of material from the Work.
- The right to publish an extended, updated or rewritten version in another periodical.
- The right to include the work (post and preprint version) in an institutional repository.
The author agrees that all copies made under any of the above conditions will include a notice of copyright and a citation to the Publication.
The author represents that the Work is the author’s original work. If the Work was prepared jointly, the author agrees to inform the co-authors of the terms of this Agreement and to obtain their permission to sign on their behalf. The Work is submitted only to this, and has not been published before. (If excerpts from copyrighted works are included, the author will obtain written permission from the copyright owners and show credit to the sources in the Work.) The author also represents that, to the best of his or her knowledge, the Work contains no libellous or unlawful statements, does not infringe on the rights of others, or contain material or instructions that might cause harm or injury.